Third-Party Sub-processors
HITIQ uses the third party entities below (each, a “sub-processor”) to process personal data on behalf of HITIQ customers and in accordance with contract terms between HITIQ and the sub-processor to uphold HITIQ’s commitments in signed Data Processing Addendum.
HITIQ carries out annual compliance reviews of its sub-processors, and where the engagement of a sub-processor requires the cross-border transfer of personal data, HITIQ conducts Transfer Impact Assessments in accordance with applicable data protection law for these data transfers. HITIQ imposes obligations on its sub-processors to implement appropriate technical and organisational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.
This list below contains sub-processors for HITIQ’s generally available services. If a Beta service uses a new sub-processor, HITIQ may use an alternative notification mechanism. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with HITIQ and any product documentation. Further information relating to sub-processor security measures can be found via the external links below.
HITIQ Group Sub-processors
The following HITIQ companies are sub-processors providing technical and operational support.
Sub-processor
Applicable Cloud Products
Nature and Purpose of Processing
Categories of personal data
Security Measures
Location of Processing
Amazon Web Services, Inc.
All HITIQ Cloud Products
Cloud hosting provider
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
EEA (UK and Ireland), UK, Australia, USA
IBM Corporation
Nexus
Cloud hosting provider
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
USA
Microsoft Corporation
All HITIQ Cloud Products
Cloud hosting provider
Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products
USA, Australia, Netherlands
Okta
CSX
HITIQ Group Sub-processors
The following HITIQ companies are sub-processors providing technical and operational support.
Entity
Applicable Cloud Products
Entity Country
CSX
Any HITIQ Cloud product
New Zealand
HITIQ Ltd
Any HITIQ Cloud product
HITIQ employees may be located in any of the countries: Australia, New Zealand, Philippines, USA, UK.
