From checkout to your doorstep, here’s everything you need to know. Track your order, understand shipping times, costs, carriers, and delivery updates.
Purchases & Shipping:
Purchase PROTEQT:
HITIQ PROTEQT is available for purchase from the HITIQ online shop. With your initial purchase you will receive a boil and bite mouthguard, charging case, power cord and your PROTEQT app subscription.
We currently do not offer the HITIQ PROTEQT mouthguard without charging accessories.
Acceptable Payment Methods:
Payment Issues:
Shipping FAQs:
Where does HITIQ Ship to:
Australia
How to Purchase HITIQ PROTEQT:
Via website
PO Boxes:
Updating Shipping Address:
Estimated Shipping Timeline:
Shipping Carrier:
Where can I find my order number:
What if my package is marked as delivered, but I haven’t received it yet?
Manage Your Order:
How to check your order status:
Understanding your order status:
Returns:
What is HITIQ’s return policy?
How do I return my purchase?
Can I return my purchase without its original packaging?
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